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CUPID'S UNDIE RUN FAQ

Have a question related to Cupid’s Undie Run registration, donation, fundraising, or event deets? We gotchu!

REGISTRATION

How much does it cost to register?

$30!

What do I get for registering?

Well, aside from the most fun you’ve had since Covid, and the sense of satisfaction for helping fund research for the Children’s Tumor Foundation, registering for Cupid’s gets you:

  • Exclusive access to our virtual party on February 13th
  • Live entertainment from celebrities, comedians, musicians, and mixologists
  • A contest for the most creative #MileThatMatters submissions
  • Award ceremony for the top teams and individuals
  • Deals from local and national sponsors
  • A customizable fundraising page
  • Tools for easy fundraising
  • The ability to earn cool prizes through fundraising!

Is there an age limit?

Cupid’s Undie Run is NOT another boring zoomathon. What’s that mean? All participants must be 21+ to register for Cupid’s Undie Run – so turn on a Disney movie for the kiddos and join us for an adults-only party! Drinking is very much encouraged and content is intended for an adult audience.

What’s this 2.75% credit card processing fee all about?

Looking for a way to make the most impact? Credit card processing fees quickly stack up with each registration or donation we receive. This year we are offering our participants/donors the opportunity to include the credit card processing fee when they register or make a donation so that their dollar amount can be fully represented and more money can go to research. This option is not required but is available for those extra charitable cherubs.

DONATIONS

Are donations tax deductible?

Absolutely! Cupid’s Charity and the Children’s Tumor Foundation are both 501(c)(3) non-profit organizations, so any donations made are fully tax deductible.

Where do I send checks?

Checks can be made payable to Cupid’s Charity. After entering the check as an “offline donation”, send it to: Cupid’s Charity, P.O. Box 913225, Denver, CO 80291-3225. Remember to print out the offline donation form and send with the check so we can be sure it’s processed correctly once it’s received! The offline donation form can be found on your Cupid’s Undie Run account under Donations > Record Offline Donations. Feel free to share this form with your donors if they want to mail the check themselves. 

**Keep in mind, it can take a few weeks to receive, process, and enter a donation into the system. If you’re concerned about the status of your check, feel free to reach out to us through the Contact Form below and we’ll look into it for you!

Does my offline donation (i.e. mailed in check) count towards my fundraising total?

For offline donations (i.e. cash or check donations sent in AND entered on your fundraising page), yes we will count them towards your fundraising and reward total, *BUT* we will be tracking those down from you if they do not arrive. PLEASE DON’T SEND CASH IN THE MAIL! Hold the cash and send a check in its place (or to really simplify the process just do a credit card donation to yourself in the same amount!)

My donation isn’t showing up (or went to the wrong person)!

Please fill out the Contact Form at the bottom of this page with your donation information and we’ll get back to you!

Can I get another copy of my donation receipt?

You sure can! Simply contact the participant you donated to and they can have another copy of your receipt sent your way.

How do I resend donation receipts to my donors?

  1. Login to my.cupids.org
  2. Click “Donations” at the top, then “Donations List”
  3. Click the blue “re-send receipt” box for the donation in question
  4. Voila! Donation sent

Monthly gift? I love this idea! Tell me all about it.

Cupid’s has added a monthly gift option for donors. Monthly gifts help our dearest supporters make an ongoing impact throughout the entire year. It’s a great way to space out a larger gift, or if you’re shy at fundraising, it’s a sure-fire way to get you that OPEN BAR you’ve been eyeing! On the payment page of the donation process, check the box “make this a recurring gift” and your contribution will be added every month!

How much money do I need to raise?

There is no minimum amount required to fundraise, however we encourage fundraising so you can earn some super cool prizes! Check out our Cupid’s Rewards page to see all the goods.

EVENT DAY

When is Cupid's Undie Run 2021?

There will be a national Virtual Cupid’s Undie Run happening on February 13th, which won’t be your grandma’s Zoomathon. Register and join us for an unforgettable 21+ online party. You can also check your city’s Facebook event to find out if and how we’re still bringing you a fun (and safe) local Cupid’s experience.

What is a Virtual Cupid's Undie Run?

You know the parts of Cupid’s Undie Run you know and love (i.e. the drinking, dancing, laughing, and thrill•anthropy)? Virtual Cupid’s Undie Run will be all of that and more, just from the safety of your home. We’ll have live entertainment, a professional mixologist, drinking games, dance parties, and so much more!

What is a #MileThatMatters and how do I do it?

Instead of meeting for a mile at your local bar, this year, we’re giving YOU creative control. Want to bike a mile? Sure. Prefer to run backward? We’re not here to say no. Eat a mile-long sandwich? Anything goes! Your first step in making your #MileThatMatters is coming up with a creative idea. Once you’ve gotten the thinking part out of the way, be sure to get dressed up (or down), then film yourself as you complete that mile-ish! In your video, let us know your first name, where you’re from and why you believe this is a #MileThatMatters. Once you’re done filming, post your video anytime on social media with #MileThatMatters and submit it to our SmugMug (titling your video with your first name / last name) so that you can be entered to win one of our virtual categories. Think you have the best idea, costume, or craziest mile? Show us what you’ve got!

Where is packet pickup?

Before the virtual Cupid’s Undie Run, we’ll be sending out an email with packet pickup information. Also, make sure to RSVP to your city’s Facebook event to stay in the loop about all local offerings.

TEAMS

How do I join a team?

You should have the option to join a team during registration. Be sure you are joining a team that’s located in the city where you will be able to pick up your fundraising rewards prior to the event. We promise you won’t want to miss those!

I'm trying to join a team but it's not appearing in the dropdown!

Trying to join a team but can’t find it? Make sure you’re registered in the same city as the team captain. Just a reminder: be sure you are joining a team that’s located in the city where you will be able to pick up your fundraising rewards prior to the event. We promise you won’t want to miss those!

How do I switch teams?

Anyone can join a team after registering, even if they are registered as an individual or on another team. Login to your account at my.cupids.org, go to the Team dropdown, then choose “Manage Team Membership”. You should have the option to join or create a team from there!

How do I edit my team page?

Team captains have access to edit their team page. Captains can log into their account at my.cupids.org, click on the Team dropdown, then Edit Team Page. From there, they will be able to edit the team name, team fundraising goal, content for team page, and add pictures.

How do we change Team Captains on our team?

The Team Captain defaults to the person who started the Team. To change this title to another team member, the current Team Captain must log in to their account at my.cupids.org, click on the Team dropdown, then Team Members. They should have the option from there to make any team member the Team Captain!

What does a Team Captain do?

A Team Captain defaults to the person who started the Team. They have the ability to edit the team page and fundraising goal. They can also email all of their team members for things like fundraising encouragement.

REWARDS

What are the fundraising rewards for 2021?

Check out all the awesome rewards for 2021 here.

Are rewards based on team totals or individual fundraised amounts?

All rewards are earned based on participant’s individual fundraised amounts. Each member of a team that reaches a reward level will have earned themselves that awesome item!

I earned open bar status. What does that “open bar” entail?

This season, open bar is something you won’t want to miss! At the $250 fundraising level, Cupid’s will be bringing the bar tools to you! Check out more about our Open-Bar-in-a-Box here.

When will I get my awesome earned rewards?

For those of you who reach the $250 fundraising level by January 30th, phone grips, t-shirts, undies, masks, and open-bar-in-a-box will be available the week of the event. Look for an email from us in February with all the deets about how to scoop up your swag. Any other rewards about the $250 level will be shipped directly to you so you can sport all your Cupid’s swag all day, errr day.

What are the awards/rules for top teams?

Top team competition rules:

  • The team in each city with the highest fundraising amount will earn a special award and receive recognition during the virtual Cupid’s Undie Run
  • Team fundraising totals will be for all individuals signed up on a team
  • Fundraising totals will be based off the LIVE dollar amounts reflected on cupids.org 
  • Team members are eligible and will receive fundraising awards for their individual participation as well
  • There is not a limit on the number of individuals registered per team, but we urge against creating super-teams (e.g. teams bigger than 25 or so people) that put other teams at an unfair advantage in the team fundraising competition. Play nice.
  • Remember, rewards are earned based on individual fundraising totals, so encourage each of your team members to raise $250 that way everyone can enjoy VIP status!

What is the award for top fundraisers?

The top 3 fundraisers in each city will get the coolest medal you’ve ever seen… a big ol’ blingin medal in the shape of undies!

When is the last day for my fundraised $$ to count toward earned rewards?

Keep fundraising your pants off, even after the event is over, and earn yourself even more Cupid swag! The last day your fundraised dolla dolla billz count toward your earned rewards will be March 1, 2021.

How does the referral system work?

EVERYONE WINS. You get $15 towards your rewards for each friend you refer, plus your friend gets 25% off their registration fee. To refer a friend, give them your unique link from your Cupid’s fundraising dashboard. We encourage you to share that link wherever you can – social media, your email signature or write it on a bathroom wall (jk).

Each person registered for Cupid’s will have a unique referral URL that can be found on their my.cupids.org dashboard. To get a successful referral that counts towards your rewards total, the person registering must click on that link when starting the registration process. That is also how they get their 25% off discount. You will receive an email after each successful referral, and you will be able to track the number of referrals you have earned at my.cupids.org.

THE CHARITY

What is neurofibromatosis (NF)?

NF is a rare genetic disorder that causes tumors to grow on nerves throughout the body and may lead to blindness, deafness, bone abnormalities, disfigurement, learning disabilities, disabling pain, and cancer. NF affects 1 in every 3,000 births across all populations, ethnicities, and genders equally. There is no cure yet, but a number of promising NF clinical trials are under way. As researchers continue to learn more about the underlying causes of NF and what makes tumors grow, we get closer to the development of effective treatments.  

To meet some of those affected by NF near you, check out the NF Champion section of our site.

Where does the money go?

Cupid’s Undie Run is a fundraising event with 100% of the net proceeds benefitting the Children’s Tumor Foundation (CTF), a 4-star rated charity, and the world’s leader in NF research.

Does the charity ever change?

Nope! We started Cupid’s Undie Run to help a friend’s little brother who was fighting neurofibromatosis, so we’re going to keep fundraising our pants off and raising funds and awareness for the Children’s Tumor Foundation until we find a cure!  

The Children’s Tumor Foundation (CTF) and Cupid’s Charity are both 501(c)(3) non-profit organizations. CTF prides itself on its 4-Star Charity Navigator rating, spending over 80% of its revenue on programs and research. The Children’s Tumor Foundation was established in 1978 as the first grassroots organization dedicated to finding treatments for NF. Today, CTF is a highly recognized, national, non-profit foundation, and a model for innovative research endeavors.

How do I submit my Cupid's NF Champion to the website? What does this mean?

New NF Champions can be submitted here.  Please submit a high quality large landscape photo and a well-written bio for your NF Champ, and we’ll do our best to approve these in a timely manner. Once approved, your NF Champ will show up on the Cupid’s NF Champion section of cupids.org so others can learn more about how NF affects them and those around them.

PROJECT: CUPID

If you need help with Project: Cupid, our DIY fundraising platform, don’t worry! Help is here.

HOW IT WORKS

How does Project: Cupid work?

First, create your page! It’s free to register. Sign up to donate your birthday, or host any other event, and we’ll provide an easy fundraising page for you to share and collect donations.

Then, use Cupid fundraising materials and email templates to spread the word about your project! We’ll provide a project fundraising page to help you keep track of your donations. Please note, funds cannot be transferred to Cupid’s Undie Run accounts.

Is there an age limit?

With DIY, there is no age limit! All participants are welcome to sign up and host their own event.

DONATIONS

How do I handle check donations?

For offline donations (i.e. cash or check donations you receive), you can enter them on your fundraising page and automatically receive credit. To do so, login to your account, choose “Fundraising”, then “Check / Cash Donations”. Once you’ve entered the donation, you can mail the check along with your completed offline donation form to:

Cupid’s Charity, P.O. Box 913225, Denver, CO 80291-3225

PLEASE DON’T SEND CASH IN THE MAIL! Hold the cash and send a check in it’s place (or to really simplify the process just do a credit card donation to yourself in the same amount!)

Are donations tax deductible?

Absolutely! Cupid’s Charity and the Children’s Tumor Foundation are both 501(c)(3) non-profit organizations, so any donations made are fully tax deductible.

Have you received my check yet?

Participants can keep track of their offline donations right on their participant dashboard. They can log in to their account at project.cupids.org, head on over to the left hand side, and choose “Fundraising” > “View Donations”. If the donation has not been received, it will have “not received” marked next to it in red. Once we receive the check, that red notification will disappear and a confirmation email will be sent to the participant.

*Keep in mind, it can take a few weeks to receive, process, and enter a donation into the system. If you’re concerned about the status of your check, feel free to reach out to us at [email protected] and we’ll look into it for you!*

Can I get another copy of my donation receipt?

Sure! Simply contact the participant you donated to and they can have another copy of your receipt sent your way.

How do I resend donation receipts to my donors?

  1. Login to project.cupids.org
  2. Click “Fundraising” on the lefthand side, then “View Donations”
  3. Click the blue “re-send donation receipt email” box for the donation in question
  4. Voila! Donation sent

THE CHARITY

What is neurofibromatosis (NF)?

NF is a rare genetic disorder that causes tumors to grow on nerves throughout the body and may lead to blindness, deafness, bone abnormalities, disfigurement, learning disabilities, disabling pain, and cancer. NF affects 1 in every 3,000 births across all populations, ethnicities, and genders equally. There is no cure yet, but a number of promising NF clinical trials are under way. As researchers continue to learn more about the underlying causes of NF and what makes tumors grow, we get closer to the development of effective treatments.

Where does the money go?

100% of the net proceeds from Project: Cupid benefit the Children’s Tumor Foundation (CTF), a 4-star rated charity, and the world’s leader in NF research.

Does the charity ever change?

Nope! We started Cupid’s Charity to help a friend’s little brother who was fighting neurofibromatosis, so we’re going to keep fundraising our pants off and raising funds and awareness for the Children’s Tumor Foundation until we find a cure!

The Children’s Tumor Foundation (CTF) and Cupid’s Charity are both 501(c)(3) non-profit organizations. CTF prides itself on its 4-Star Charity Navigator rating, spending over 80% of its revenue on programs and research. The Children’s Tumor Foundation was established in 1978 as the first grassroots organization dedicated to finding treatments for NF. Today, CTF is a highly recognized, national, non-profit foundation, and a model for innovative research endeavors.

THE WEBSITE

I'm having trouble logging in!

Having trouble logging in, forgot your password, or just want to reset it? Not a problem! Head on over to https://project.cupids.org/login.asp and click “Login troubles?” on the left hand side. You’ll be asked to enter your email address and will be sent instructions from there on how to reset your password!

If you think you might have typed your email address incorrectly during registration, reach out to us and let us know at [email protected]. We’ll get that updated for you and help you get logged in to your account!

I need help troubleshooting an error I'm experiencing.

Having trouble loading your fundraising page? Picture loading funny on your fundraising page? Here are a few steps you can take that often help the situation!

  • Reload your browser
  • Try using a different device (laptop, desktop, phone, tablet)
  • Try using a different browser (Safari, Mozilla, Internet Explorer, Chrome)
  • Clear your cache

TRICK-OR-TREATMENT

What is Trick-or-Treatment?

Trick-or-Treatment is an online costume contest for pets, benefitting Cupid’s Charity! In addition to the month and a half of online fundraising each Fall, competitors will have the chance to participate in a LIVE, virtual costume parade and fundraising face-off… they’ll win national recognition PLUS awesome fundraising rewards and prizes! All proceeds benefit Cupid’s Charity, creator of Cupid’s Undie Run, which has attracted over 100,000 undie runners and raised over $20,000,000 in its 10 years of operations! We fund research for neurofibromatosis, or ‘NF,’ a genetic disorder that causes tumors to grow on nerves throughout the body and affects 1 in every 3,000 births. Currently, there is no cure, but together, with our loyal community of supporters, we’re on a mission to change that. We work in alliance with our partner, the Children’s Tumor Foundation (CTF), a 4-star rated charity, and the world’s leader in NF research.

How does it work?

Thanks to all who participated! Registration is now closed for 2020 but will open again in the Fall of 2021!

Start by registering for free! Select one category you want your pet to compete in: Funniest, Cutest, Group (can be more than one pet OR pet and owner), Most Creative, So Ugly it’s Cute, Wildcard. Then create your contest entry page! Once you’ve registered, you’ll have access to a dashboard where you can upload photos and videos of your pet in its costume and share a link to the page where people can “vote” for your pet ($1 = 1 vote).

As you fundraise, you’ll earn rewards. And, the top 2 fundraisers in each category + the top 3 fundraisers overall (who aren’t otherwise selected) will appear in a live event on November 1, 2020!

Can I enter in more than one category?

Yes, but it counts as a separate entry and your fundraising can not be combined.

How do you vote?

Donate! $1 = 1 vote. (And it’s not cheating to vote for your pet!) You, your friends, or family can donate any amount ($25, $50, $100…) and you’ll receive that number of votes.

Is it free to participate?

Yes! That’s the best part. It’s totally free to enter your pet into the competition and it’s free to attend the live event!

Are there prizes?

There sure are! As you fundraise, you can earn rewards. Check back in Fall 2021 for our new awesome prizes.

Can any type of pet enter the competition?

Absolutely! The competition is open to all pets – dogs, cats, birds, bunnies, turtles, fish, horses, goats, even stuffed animals are welcome to join.

How does my pet qualify to appear in the live event?

Fundraise! The top 2 fundraisers in each category + the top 3 fundraisers overall (who aren’t otherwise selected) will appear in the live event. Their videos will be streamed during the live event.

How do I WIN?

  • The more $$$ you raise, the more votes for your pet.
  • A selection of top fundraisers will have the chance to face-off in a live event.
  • The pet who raises the MOST during the live event will win the People’s Choice Award.
  • The pet who raises the MOST overall will win the Top Fundraiser Award.
  • Prizes for both awards include a custom pet portrait AND all of the fundraising rewards earned up to that level.
  • There will also be raffles during the live event!

What are the dates that I need to know about?

Check back in Fall of 2021 for new dates!

Mark your calendars! Registration opens September 15, 2020. The live event will take place on November 1, 2020 at 4 – 5 PM EST. Fundraising to qualify in the live event will end on October 31, 2020 at 12 AM EST. Overall fundraising (for rewards) will officially close on November 2, 2020 at 12 AM EST.

Tell me about the live event!

Looking for some wholesome family fun to break up the monotony? Get ready for major cuteness!  This virtual pet parade is FREE to join and will showcase hilarious, sweet and adorable videos from our top fundraising pets, including bloopers, and will feature several live prize giveaways throughout the hour!

CONTACT US

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